If you are hiring a local design agency, they should meet with you to discuss your needs in person, and so should you. Through dialogue, you can learn a lot, not just the important ones. Knowing you, your product or service, your audience, your industry, and your competition is essential. In addition, reflecting on your attitude, personality, and style in your work is not entirely suitable but gives you real responsibility. This requires a balance between accessibility, open and honest communication, and sometimes maintaining a sense of intimacy.
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